Frequently asked questions.

What is the lead time on a custom built staircase?

From 4-6 weeks dependent on staircase plan and availability.

Do you do domestic or multi-unit sites?

We do both domestic and multi-unit sites, as well as commercial.

Can I customise my stairs?

Staircase Direct will create bespoke, custom staircases to suit your needs and budget.

What type of timber do you use?

At Staircase Direct, we use an array of timber species including:

  • Spotted Gum

  • Tasmanian Oak

  • American Oak

  • Black Butt